WenWe Privacy Policy
This policy governs how we deal with your data & information when you’re using WenWe.
We’re based in the Isle of Man, which is a British Crown Dependency, and we’re called Out of View Limited. Our details are:
Company Number: 126816C
Registered Address: 36 Hope Street, Douglas, IM1 1AR, Isle of Man
In the UK, we are represented by Venture Works UK Ltd, a separate legal entity acting on our behalf for UK-related matters. Their trading address is 175 Oxford Street, London W1D 2JH.
Out of View Limited is the “data controller” responsible for your personal data for the purposes of applicable data protection laws.
This Privacy Policy explains what happens to any personal data that you provide to us or that we collect from you when you use our platform.
Our policy is to respect your privacy and keep your data private, confidential, and secure. We do not sell your data to third parties.
WenWe is for private sharing and real-world connection rather than public feeds, advertising, or algorithm-driven engagement.
Information We Collect
Most of the information we collect about you is the information that you provide to us. In operating our app, we collect and process additional data, including but not limited to the following:
- Information that you provide when registering with us, which you may edit at any time.
Information generated through your use of our platform. - Details of your visits to our platform and the resources that you access, including but not limited to traffic data and other communication data.
- Information you provide when you communicate with us.
- Friends & others that you have collaborated with.
- Your WenWe’s and Albums.
- Records of contact you make with us, which we keep to handle and track your query or request.
- Technical information relating to your device, browser, app usage, crash reports, and analytics data where applicable.
Use of Your Information
The information we collect and store about you is used to enable us to provide our services and to support the functioning of the platform. We may also use your information for the following purposes:
- To provide you with information about our services that we believe may be of interest to you.
- To comply with our Terms and Conditions.
- To notify you about changes to our website or app, including improvements or new services that may affect or be of interest to you.
- To comply with legal obligations.
- To send you reminders to update your personal information.
- To display messages, comments, and collaborative content within the platform as part of the WenWe service.
- To provide due diligence information as required.
- To analyse how users interact with the platform so that we can improve functionality, performance, and user experience.
- To share with third parties who provide services to us. Such sharing is on a confidential basis and limited to the minimum amount of data required.
- At your instigation and on your behalf, to contact others by email or other electronic means who may like to join the site or contribute to a WenWe.
Except as described above, we do not share your data with any third parties, including marketing companies.
Legal Basis for Processing
We process your personal data on the following legal bases:
- Performance of a contract (to provide the WenWe service to you)
Legitimate interests (to improve and secure the platform) - Consent (where required, including certain marketing communications)
- Compliance with legal obligations
PhotoLab Products
We will use images you have sent us electronically to print images and 3D LithoPanes.
If you have ordered a LithoPane, its production process may be live streamed and shown at the Store or posted on YouTube or other sites. Such livestreams are intended to show the printing process and not to publicly identify customers personally.
Storing and Security of Your Data
We take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. All data you provide is stored on secure servers.
While we take reasonable measures to protect your information, no method of electronic transmission or storage is completely secure.
We encourage you to take care when sharing sensitive information.
The transmission of information over the internet carries inherent risks, and we cannot guarantee the security of data sent to us electronically; any such transmission is at your own risk.
We have implemented appropriate technical measures to protect your personal data from accidental loss or unauthorized access, including, but not limited to, access controls.
Despite our efforts, information shared with other users or third parties may be copied, shared, or misused outside the platform in ways beyond our reasonable control.
International Transfers
Some of our service providers may process data outside the Isle of Man or the United Kingdom.
Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws.
Retention
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
We may also:
- Retain certain records, including financial and transaction records, for up to seven years where required by law or for legitimate business purposes.
- Keep your data as long as you remain a registered user.
- Anonymise your data (so that it cannot be associated with you) for internal research or statistical purposes, in which case we may use it indefinitely.
Disclosing Your Information
We will not share your data with third parties, except in the normal course of business and in accordance with the law. We may disclose information when required to do so by law, court order, or regulatory authority.
Any WenWe you create on the platform will be viewable by contributors and friends, depending on your privacy settings. We will also be able to view it to review for unsuitable content.
WenWe’s and Albums, you have created and WenWe’s that you have contributed to may be downloaded and posted on other social media over which we have no control.
If you delete a WenWe you have created it will be removed from active use on the platform, subject to routine backup retention periods, together with all associated clips.
If you leave a WenWe you have contributed to, before it has closed, it will be removed from your account and your clips will be removed from it.
If you leave a WenWe you have contributed to, after it has closed, it will be removed from your account, but it will still be available on the site to other users together with any clips you contributed.
WenWe’s & Albums
Your WenWe’s are visible to contributors and may be visible to your friends, depending on the chosen privacy settings. Please be aware that any content shared on the platform may be subject to screen recording or other forms of capture by third parties, which is beyond our control. WenWe’s can also be downloaded and shared using the “share” link.
Children
WenWe is not intended for children under the age of 13 without parental involvement or consent where required by law.
If we become aware that personal data has been collected from a child in breach of applicable law, we may delete that information.
Your Rights
Under the UK GDPR and Isle of Man data protection laws, you have the following rights:
- The right to be informed
- The right to access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- The right to withdraw consent
- The right to complain to a supervisory authority
If you believe your request has not been handled appropriately, you may contact:
- The Isle of Man Information Commissioner
- The UK Information Commissioner’s Office (ICO)
To request a copy of the data we hold about you, please contact us.
Contacting Us
Contacting Us
We welcome any queries, comments, or requests regarding this Privacy Policy. Please contact us via:
- Email: team@wenwe.co
- Website: WenWe Website
- In-App: Through the feedback section of the WenWe app
For privacy or data protection enquiries specifically, please contact team@wenwe.co.
